Shipping policy

Copperbloom ships Australia-wide with fast, reliable delivery. Standard shipping is FREE on all orders over A$75, with a flat rate of A$9.95 for orders below this threshold. Express shipping via Australia Post is available for A$14.95 and is recommended for time-sensitive orders. We also ship to New Zealand (A$19.95 flat rate) and internationally with tiered pricing based on weight, calculated at checkout. All orders are dispatched within 48 hours of payment confirmation (business days), and you will receive a tracking number via email once your order ships. Standard delivery within Australia typically takes 3 to 7 business days depending on your location, while express delivery arrives in 1 to 3 business days. New Zealand orders take 6 to 12 business days, and international orders 10 to 20 business days. Please note that delivery times are estimates provided by our shipping partners and may be affected by factors outside our control such as weather, public holidays, or carrier delays. If your order has not arrived within the expected timeframe, please contact support@copperbloom.com.au and we will investigate promptly. Risk of loss passes to the customer upon delivery to the carrier. [Legal team to finalise.]